Privacy Policy

Quantum Beauty Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website and any related websites, applications, products, services, events, or communications that link to this Privacy Policy.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you may have regarding your information.

1. Information We Collect

We may collect the following categories of information:

a. Information you provide directly

• • Name
• • Email address
• • Phone number
• • Billing address
• • Business or school name
• • Account login details
• • Your clients information such as name and phone number through our app BlendIQ
• • Messages you send through contact forms, bookings, or support requests
• • Any other information you choose to provide to us

b. Payment and transaction information

If you make a purchase, register for a class, subscribe, or pay an invoice, payment details may be collected and processed by our third-party payment processors. We generally do not store full payment card numbers on our own servers.

c. Account and authentication information

If you create an account, we may collect login credentials, encrypted authentication tokens, user profile details, and account preferences.

d. Automatically collected information

• • IP address
• • Browser type and device information
• • Operating system
• • Referring URLs
• • Pages visited and actions taken on our site
• • Date/time stamps
• • Approximate location derived from IP address
• • Cookies and similar technologies

e. Media and content interaction information

If our site includes hosted video, streaming content, forms, or embedded media, we may collect information about how you interact with that content.

2. Sources of Information

We may collect personal information:

• • Directly from you
• • Use of the BlendIQ app
• • Automatically from your browser or device
• • From payment, hosting, analytics, or communications providers
• • From social sign-in or authentication providers, if enabled
• • From booking, event registration, or customer support interactions

3. How We Use Information

We may use personal information to:

• • Provide, operate, and improve our website, services, and offerings
• • Create and manage user accounts
• • Process purchases, subscriptions, invoices, and payments
• • Send confirmations, receipts, updates, and service messages
• • Respond to inquiries and provide customer support
• • Schedule bookings, classes, consultations, or events
• • Monitor performance, usage, and site reliability
• • Protect against fraud, abuse, unauthorized access, and security incidents
• • Comply with legal obligations and enforce our terms
• • Send marketing communications where permitted by law

4. Cookies and Tracking Technologies

We may use cookies, pixels, local storage, analytics tools, and similar technologies to remember preferences, keep users signed in, understand site usage, improve functionality, and measure the effectiveness of our communications or advertising.

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not function properly.

5. When We Share Information

We may share personal information with:

• • Service providers that help us run our website and business
• • Payment processors
• • Hosting and infrastructure providers
• • Authentication and database providers
• • Email delivery and customer communication providers
• • Video hosting or streaming providers
• • Analytics or advertising providers, if used
• • Professional advisors, legal authorities, or regulators when required
• • Successors in connection with a merger, acquisition, or sale of assets

We do not sell personal information for money. However, depending on the tools we use, some data sharing for analytics or advertising may be considered “sharing” under certain privacy laws.

6. Third-Party Services We May Use

We may use third-party service providers to operate portions of our website and business. Depending on the features enabled on our site, these providers may include:

• • Payment processors for billing, invoices, subscriptions, and fraud prevention.
• • SaaS services for database, authentication, and backend functionality.
• • Hosting providers for CI/CD, site delivery, and performance infrastructure.
• • SMTP email providers for transactional emails and contact form delivery.
• • Media providers for video hosting and playback.

These third parties may process personal information on our behalf or as independent controllers/providers under their own privacy policies.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

• • You may opt out of marketing emails by using the unsubscribe link
• • You may request updates or corrections to your information
• • You may request deletion of your information, subject to legal exceptions
• • You may control cookies through your browser settings

10. U.S. State Privacy Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to know, access, correct, delete, or opt out of certain uses of personal information.

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to know what categories of personal information we collect, the sources of that information, the purposes for collection, the categories of third parties we disclose it to, the right to request deletion or correction, the right to opt out of certain sale or sharing, and the right not to be discriminated against for exercising your privacy rights.

To exercise applicable privacy rights, contact us at support@quantumbeautygroup.com.

11. Do Not Track / Global Privacy Controls

Some browsers or extensions offer privacy preference signals such as Global Privacy Control. Where required by applicable law, we will process such signals in accordance with legal requirements.

12. Children’s Privacy

Our website and app (BlendIQ) is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us so we can review and address the situation.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the website after an update means you acknowledge the updated policy.

15. Contact Us

If you have questions or requests regarding this Privacy Policy, you can contact us at:

Quantum Beauty Group
support@quantumbeautygroup.com